Privacy Policy

Last updated: August 7, 2025

1. Introduction

Welcome to www.smart-invoices.com (the "Website"), operated by 11988069 Canada Incorporated ("Company," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Services.

2. Information We Collect

2.1 Personal Information

• Account Details: Email address, first name, province, and occupation.
• Business Information: Business name, address, phone number, GST/HST numbers, WSIB numbers.
• Customer Information: Data you input about your customers for invoicing purposes.
• Portal Credentials: Usernames, hashed passwords, activation status, and audit history for mechanic and customer portal accounts that your business provisions.

2.2 Usage Data

• Device Information: IP address, browser type, operating system.
• Log Information: Access times, pages viewed, and other analytical data.

3. How We Use Your Information

We use your information to:

• Provide and maintain our Services.
• Facilitate account creation and management.
• Enable and administer customer and mechanic portal access on behalf of your business, including credential resets and account suspensions.
• Process transactions and send related information.
• Sync your data with Intuit QuickBooks when you connect your account.
• Communicate with you about updates or changes.
• Comply with legal obligations and resolve disputes.

4. Disclosure of Your Information

We may share your information in the following circumstances:

• With Service Providers: Only with trusted third parties like Stripe for payment processing and related services.
• With Intuit: To enable QuickBooks integration when you choose to connect your account. Intuit's use of your information is governed by their own terms and privacy policy.
• For Legal Reasons: If required by law, regulation, or legal process.
• Business Transfers: In connection with any merger, sale, or transfer of assets.

5. Customer and Mechanic Portals

Businesses that use Trans Tech can create and manage dedicated portal accounts for their customers and mechanics. When you provision access, we process the credentials securely and enforce the changes you request.

• Portal passwords are stored using industry-standard hashing and can be reset by authorized business staff at any time.
• Authorized staff may suspend, reactivate, or revoke portal accounts to meet contractual, operational, or legal obligations.
• We maintain logs of portal account invitations, activations, and status changes to support compliance reviews and dispute resolution.
• Portal users can contact the business or our support team to request assistance with password updates, account removal, or suspected unauthorized activity.

6. Data Security

We implement reasonable security measures to protect your data stored on our MySQL databases hosted by PythonAnywhere.com. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Cookies and Similar Technologies

• Essential Cookies: Necessary for core functionalities like user authentication, plan selection, and payment processing.
• Third-Party Cookies: Stripe and Intuit may place cookies on your device during payment processing or QuickBooks synchronization. Their use of cookies is governed by their own privacy policies.

8. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can access and update your personal information through your account settings.
• Data Portability: Request a copy of your personal data.
• Deletion: Delete your account to remove your data from our systems.
• Business Account Controls: Authorized staff may create, reset, or revoke portal access for their mechanics and customers. Portal users seeking changes should contact the business or our support team for assistance.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you become aware that a minor has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be stored and processed in Canada and other countries where our service providers are located. By using our Services, you consent to the transfer of your information to these countries.

11. Compliance with Laws

We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Services constitutes acceptance of the revised Privacy Policy.

13. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: Accounts@smart-invoices.com